Captura Voice - Features

The following picture provides a high level overview about the workflow and core modules of Captura Voice

Captura and A-Number / Origin based Charging Integration

Captura is 100% A-Number / origin based charging enabled. The ability to cope with this functionality had been introduced to the Captura system in September 2013. Since then the feature had been constantly enhanced and evolved to full usability within all all areas and modules of the Captura System.

Supplier Price Lists

Captura runs for each supplier a complete supplier rates database and it provides all tools to import and manage supplier prices quick and save.

During the import Captura stores prices and codes date dependent with the orginal currency in the supplier rates database and then maps the prices automatically against the own destination code scheme which founds the basis required for LCR/routing and own rricing.

Import Robot

The evaluation of Supplier Price Lists is one of the most time consuming jobs within telecom interconnect business and one thing all price lists have in common is the fact that each price list differs in structure and content from operator to operator and sometimes even from price list to price list sent.

Normaly systems like Captura cover this situation with a more or less flexibel import module which allows user to configure import schemes and import the data from Excel sheets .

The Import Robot is a module which acts similar to an user and brings the supplier price list import to the next level. This subsystem does collect the price lists from e-mail, opens the files containing the price information and reads the document like a user. Without predefined format and user interference the robot identifies and understands what the document contains and imports the price information automatically. All import steps will be protocolled and once the import is done the import result will be queued for user acceptance.

Routing Management

Once prices have been imported. Suppliers may be used to build a routing/product.  With Captura it is possible to build as many routings as necessary from the most simple up to the most complex.

The system is able to manage for definable destinations:

  • Overflow Routing
  • Percentage Routing
  • Multiple Switches Routing
  • Automated Routing

These routings can contain up to 20 choices per routed destination and the choices can be suppliers and/or other routings (except Automated Routing). They can be defined for Peak, Off-Peak, Weekend and each "Standard Routing" may have assigned:

  • one "Hour of Day" routing where each hour traffic may be routed differently
  • one "CLI/Non CLI" routing which defines how traffic is to be routed according to the availability of CLI
  • one "ISDN" routing which defines how ISDN traffic is to be routed

Dynamic Routing

Based on the experience gained with more than 120 customers from smallest Tier3 to largest Tier1 during the last decade we did develop and integrated a dynamic routing engine which monitors traffic considering definable commercial parameters, qualitiy and volume parameters in order peopose changes or to automatically adjust routing where required.

Switch Configuration

Once the routing has been defined and it is required to configure the switch/switching network then Captura's switch export interface will step in and translate the routing into the switching platform language and configure the platform if supported (by the platform) and if wanted.

Customer Prices

Having a routing (product) it is now necessary to sell it. This can be done via Captura's sales module and/or the bilateral agreements module. Doing it via the sales module the system will use the routing valid today and in the future in order to determine the cost base. Cost base, definable floor price rules, target requests, traffic information, sales simulation and margin predictions will then help to determine the best sales prices possible.

Once all prices have been made they can be stored, populated and distributed to as many customers as wanted.

Reporting

Captura consists of a near real time evaluation of the network traffic.

This evaluation builds up on successful and unsuccessful CDRs and as soon as CDRs are available these will be picked up by the rating system which then will mediate, correlate, rate and evaluate the CDRs in a way that traffic information can be be accessed quickly by reporting, controlling and alerting.

Bilateral Management

The management of bilateral agreements is integral part of every level of interconnect/wholesale these days and Captura contains of one of the most sophisticated integrations of these in inteconnect/wholesale solutions.

With Captura it is possible to:

  • Manage all types of bilateral agreements and their commitments
  • Define and tweak NetCost calculation schemes
  • Run bilateral agreements against simulations predicting the commercial result
  • Monitor the progress and fulfillment of bilateral agreements
  • Get alerted on state of fulfillment
  • Have a reporting including bilateral contract related values, A-Z values and their relation as the system consists of two rating engines. One for the regular rating and a second one for bilateral rating which considers the volumes achieved to adopt the appropriate contractual rates
  • Define the fulfillment criteria for routing management
  • Do bilateral invoicing and reconciliation with the billing module

All these features and their integration with the other modules of Captura provide all what is necessary to run and manage bilateral agreements successfully.

Prepaid Control

Captura Prepaid is an integrated interconnect carrier credit limit control module within the Captura system. The system allows the user to define credit limits  for Carriers and monitors the commercial situation in near real time limiting the risk of facing unacceptably high outstanding revenue. The system enables the user to limit and control the "Revenue" and/or "Cost" with interconnected carriers.

It provides:

  • Risk management/credit limit control
  • Netting of costs and revenues

and

  • Monitors and alerts on individual credit limits for customers
  • Tracks payments in graphical overviews
  • Optionally BLOCKs unbalanced/less than $ 0,00 credit accounts automatically

Billing and Reconciliation

Captura Billing can be used to manage and generate for customers

  • A-Z invoices
  • Reverse charge invoices
  • Bilateral Invoices

and to manage and generate reconciliation invoices for suppliers which allow to verify received

  • A-Z invoices
  • Reverse charge invoices
  • Bilateral invoices

and consists of the following features:

  • Generate invoices manually
  • Generate invoice scheduled
  • Modify individual invoices due to incorrect or missing pricíng information if required
  • Freely define invoice templates
  • Distribute the invoices via E-Mial
  • Track invoice payments
  • Track disputes
  • Generate supplier invoices using supplier names and prices

Other Modules

Beside the modules descibed on this page Captura comprises of additional modules for:

  • Purchase
  • Target Lists
  • Commercial Control
  • Alerting
  • Auditing
  • CDR Search

System Architecture

Captura is a modular client server multi tier system. Starting system comprise at least of the elements listed in the picture below and depending on the amount of traffic it can start on hardware as low as one Windows server and no version does require any additional database license.